Welcome to Tower Meds!

1. Information We Collect

We may collect the following information from you:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, shipping address, and billing address.
Order Information: This includes information about your orders, such as the products you purchased, the price you paid, and the shipping method you selected.
Usage Information: This includes information about your activity on the Site, such as the pages you visit, the products you view, and the searches you perform.
Device Information: This includes information about the device you use to access the Site, such as your IP address, browser type, and operating system.

2. How We Collect Information

We collect information from you in a variety of ways, including:

When you create an account on the Site
When you place an order
When you subscribe to our newsletter
When you contact us
When you use the Site, we may also collect information through cookies and other tracking technologies.

3. How We Use Your Information

 We use your information for the following purposes:

To process your orders and deliver your products
To provide customer service
To send you marketing communications, such as newsletters and promotions (with your consent)
To personalize your experience on the Site
To improve the Site and our products
To comply with the law

4. Disclosure of Your Information

 We may disclose your information to the following third parties:

Service providers who help us operate the Site and provide customer service
Shipping companies
Payment processors
Law enforcement agencies or other government officials, as required by law
We will not sell or rent your personal information to third parties.

5. Your Choices

 You have the following choices regarding your information:

You can choose not to provide certain information, but this may limit your ability to use the Site or purchase our products.
You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the email.
You can manage your cookie preferences through your browser settings.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

7. Keeping You Informed Securely

We use secure text messages for important updates about your prescriptions, appointments, and other essential information. To ensure these messages reach you reliably and prevent spam, we register our phone numbers with an industry-standard service called 10DLC, which is provided by easify.app.. You may receive a verification message about our 10DLC registration; your response is optional.

8. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

9. Changes to this Privacy Policy

We may change this Privacy Policy at any time. We will post any changes on the Site. Your continued use of the Site after the posting of any changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.

TowerMeds HIPAA Privacy Statement

This Notice of Privacy Practices (“Notice”) describes how TowerMeds, Inc. (“TowerMeds,” “we,” “us,” or “our”) uses and discloses your protected health information (“PHI”). This Notice applies to all PHI that we create, receive, maintain, or transmit regarding your health care.

We are required by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) to provide you with this Notice and to comply with its terms. This Notice explains our privacy practices, your rights, and how you can access your PHI.

Notice of Privacy Practices for Protected Health Information (PHI)

We understand that your medical information is private and we take steps to protect it. We are committed to complying with HIPAA and its regulations. This Notice describes how we use and disclose your PHI in order to provide you with care, obtain payment for the care we provide, and conduct our healthcare operations.

Uses and Disclosures of PHI

We will use and disclose your PHI only for the following purposes:

• Treatment: We may use your PHI to provide you with medical treatment and services. We may also disclose your PHI to other healthcare providers who are involved in your care.
• Payment: We may use your PHI to obtain payment for the services we provide to you. We may also disclose your PHI to health plans or other payers.
• Healthcare Operations: We may use your PHI for our healthcare operations activities. These activities include quality improvement activities, conducting healthcare fraud and abuse detection activities, and undertaking healthcare data analysis.

We will only use or disclose your PHI for other purposes with your written authorization. You have the right to revoke your authorization at any time.

How to Access Your PHI

You have the right to access your PHI. If you would like to request a copy of your PHI, you can submit a written request. We will provide you with a copy of your PHI within 30 days of receiving your request.

Changes to this Notice

We reserve the right to change the terms of this Notice at any time. The new Notice will be effective upon posting on our website.

Contact Information

If you have any questions or need further information about our privacy practice , please contact us at [email protected]

Filing a Complaint

If you believe that your privacy rights have been violated, you can file a complaint with us or with the Department of Health and Human Services (“HHS”).

To file a complaint with us, you can submit a written complaint.

To file a complaint with HHS, you can call 1-800-303-4157 or visit https://www.hhs.gov/hipaa/filing-a-complaint/index.html.

We will not retaliate against you for filing a complaint.

Treatment:

We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. This may include communication with other healthcare providers about your treatment and coordinating your care with other providers.

Payment:

We may use and disclose your PHI to obtain payment for healthcare services provided to you. This may include contacting your insurance company to verify your coverage, billing and collection activities, and sharing PHI with other healthcare providers, insurance companies, or collection agencies.

Legal Requirements:

To comply with federal, state, or local laws.

Patients’ Rights

You have the following rights regarding your health information:

Access: 

You can request a copy of your medical records.

Amendment: 

You can ask us to correct any inaccurate or incomplete information.

Confidential Communications: 

You can request that we communicate with you in a specific way or location.

Restrictions: 

You can request restrictions on certain uses and disclosures of your information.

Accounting of Disclosures: 

You can request a list of disclosures we have made of your health information.

Our Duties

We are required by law to:

Maintain the privacy of your health information.
Provide you with this notice of our legal duties and privacy practices.
Abide by the terms of this notice.
Notify you if there is a breach of your unsecured health information.

Contact Information

If you have any questions or need further information about our privacy practices, please contact us.

Complaints

If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Terms of Service

Introduction

These Terms of Service govern your use of our health care services and your interactions with our website. By using our services, you agree to these terms.

Health Care Services

Scope:

 Our services include providing medical care, obtaining payment for services, and conducting health care operations.

Eligibility: 

You must be eligible to receive health care services under applicable laws and regulations.

User Responsibilities

Accurate Information: 

You must provide accurate and complete information about your health and personal details.

Compliance: 

You must comply with all applicable laws and our policies while using our services.

Limitation of Liability

We are not responsible for any damages or losses resulting from your use of our services, except as required by law.

Amendments

We may update these terms from time to time. Any changes will be posted on our website and will be effective immediately.

Contact Information

If you have any questions about these terms, please contact us.